Return Policy

Welcome to DEERAY OUTDOOR TACTICAL website. We hope you enjoy your experience. In connection with your visit and use of our website, please review these Terms that apply to your use of this website.


Return Policy


Any issue for our outdoor products, please contact us (deeray@newoutdoortactical.com) to solve within 30 days of date of purchase.


To return an item as a result of a seller error, we will make corresponding compensation, including but not limited to discount for the next order, sending equivalent coupons, returning 1%-100% of the payment.The maximum amount of refund will not exceed the amount specified in the order, and the part beyond the order amount requested will not be supported.Once the returned merchandise is received, we will inform you and check all products and arrange to refund. Please allow up to thirty (30) days for processing.


As a responsible seller, we will be responsible for the products we sell. For product returns that are not a result of a seller error, we don’t accept any reason return.


Excluded From Coverage Are Following:


Damage resulting from abuse or misuse.

Damage resulting from extended wear and tear.

Damage resulting from tampering or a customer modification.

Damage resulting from exposure to a caustic substance.

Consequential, incidental, indirect, punitive, exemplary, and/or special damages


Terms Of Use


Please review these basic terms for use of www.newoutdoortactical.com and its related sites (collectively, the “Website” or “Websites”). By using the Website, you agree to follow and be bound by these Terms of Use (collectively, the “Terms”). If you do not agree with any of these Terms, please do not use the Websites. We may change these Terms any time. By using the Website after a change, you agree to follow and be bound by the Terms as changed. Accordingly, please review these Terms regularly. Throughout these Terms, “DEERAY OUTDOOR TACTICAL”, “we”, “us”, and “our” refer to company, Inc. and its parents, subsidiaries, and its affiliated entities.


Products Information And Orders:


Products displayed on the Website can be delivered only in accordance with Chinese export laws and regulations. By placing your order with us, you are representing to us that you will comply with all applicable laws and that you are of legal age and, furthermore, you agree to hold us harmless from your failure to comply with these requirements.


The sale, possession, transportation, and use of knives are subject to a wide variety of local, state, federal and international laws. As a result, it is your responsibility to familiarize yourself and comply with all laws that might be applicable to your purchase, possession, transportation, use or resale of our knives. To do so, we recommend that you contact your local law enforcement. We do not and will not sell knives to minors.


Product pricing and availability are subject to change without notice. The display of product color will depend on your individual monitor and seller cannot guarantee the accuracy of your monitor’s display. You may contact us with complaints and inquiries regarding pricing and we will investigate those matters and respond to the inquiries.


We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

If the buyer and the seller haven't reached relevant agreement, buyer are solely responsible for all sales taxes or other taxes.


DEERAY OUTDOOR TACTICAL may refuse to accept or may cancel any order if buyer have any insulted, reviled sellers and violated Chinese laws and regulations, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your credit card has already been charged for an order that is later canceled, we will issue you a refund.


DEERAY OUTDOOR TACTICAL reserves the right to refuse any order. Catalog pricing cannot be guaranteed as prices are subject to change based upon manufacturer price increases and market changes. We will not be responsible for errors in printing that lead to incorrect pricing.


We often modify our website and modify settings on our server to improve and speed up your shopping experience. As such, sometimes these changes will lead to erroneous information about availability, color, sizing, prices, etc. being posted on our website incorrectly for a short period of time. We will not honor orders placed with incorrect information in regards to sizing, availability, pricing, etc. We will immediately cancel the order, refund the funds and notify you of the situation and work to get it resolved as quickly as possible.


We are happy to provide quotes for large quantity orders. We offer competitive pricing and a quick turnaround time. If you would like to request a quote, contact us.


Links To Third Party Websites.


We do not review or control third party websites that link to or from this site, and we are not responsible for their content, and do not represent that their content is accurate or appropriate. Your use of any third party site is on your own initiative and at your own risk, and may be subject to the other sites’ terms of use and privacy policy.

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Contact

CONTACT US

Contact: Lucy

Phone: +86 18958488013

Email: deeray@newoutdoortactical.com

Add: No.29 DSF Road in Yiwu, Zhejiang Province 322000